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Last updated: November 5, 2025

 

This Privacy Policy explains how Tentmakers Electric (“we,” “us,” “our”) collects, uses, and shares personal information when you visit tentmakerselectric.com, contact us, or use our services.

 

By using our website or services, you agree to this Policy.

 

 

What we collect

 

• Contact details: name, email, phone number.

• Project details: service address, service type/category, preferred dates/times, notes you provide.

• Billing info: if you pay us, we collect necessary payment details via our payment processor (we do not store full card numbers).

• Lead sources: information we receive from platforms like Thumbtack when you contact us there (e.g., your name, location, job category, message).

• Usage data: IP address, device/browser, pages visited, and interactions collected via cookies and similar technologies.

• Communications: emails, texts, calls, and form submissions.

 

 

How we collect it

 

• Directly from you via web forms, calls, texts, email, and onsite visits.

• From third parties such as Thumbtack (when you reach out through their marketplace), scheduling/payment providers, and our CRM.

• Automatically via cookies, pixels, and analytics when you use our site.

 

 

How we use the information

 

• Provide estimates, schedule visits, and deliver electrical services.

• Communicate with you (quotes, reminders, updates, and support).

• Create and manage customer records in our CRM (e.g., Service Fusion) and accounting systems.

• Send service-related or promotional messages (you can opt out of promos anytime).

• Improve our website, services, and marketing.

• Detect, prevent, and respond to fraud, abuse, or legal requests.

• Comply with contracts and legal obligations.

 

 

Legal bases for processing (for visitors from the EEA/UK)

 

• Contract (to provide requested services),

• Consent (e.g., optional marketing),

• Legitimate interests (e.g., site security, service quality),

• Legal obligation (e.g., tax records).

 

 

Cookies & analytics

 

We use cookies and similar technologies to run the site, remember preferences, measure traffic, and understand performance. You can control cookies through your browser settings. Disabling some cookies may affect site features.

 

 

Sharing your information

 

We do not sell your personal information. We share it only with:

 

• Service providers/“processors” who help us operate (website hosting, email/SMS, scheduling, Service Fusion CRM, payment processing, analytics). They are bound by contractual confidentiality and security obligations.

• Lead partners such as Thumbtack (if you engaged us there).

• Professional advisors (accountants, auditors, lawyers) as needed.

• Authorities if required by law, to protect rights, safety, or prevent fraud.

• Business transfers: if we merge, acquire, or transfer assets, your info may be part of the transaction.

 

 

Data retention

 

We keep information only as long as needed for the purposes above, to comply with legal/record-keeping requirements, and to resolve disputes. Factors include the type of data, applicable laws, and our operational needs.

 

 

Security

 

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure; please use caution when sharing sensitive details.

 

 

Your choices

 

• Marketing opt-out: You can opt out of promotional emails or texts using the link in the message or by contacting us (see “Contact us”).

• Cookies: Control cookies in your browser settings.

• Updating your info: Contact us to review or correct your information.

 

 

Your privacy rights (U.S. state laws)

 

Depending on your state (e.g., CA, CO, CT, UT, VA), you may have rights to:

 

• Access/know the categories and specific pieces of personal information we hold,

• Request deletion or correction,

• Opt out of certain data sharing or targeted advertising,

• Appeal a decision regarding a request.

 

To exercise a right, contact us using the methods below. We will verify your request and respond as required by law. Authorized agents may submit requests with proper authorization.

 

Do Not Sell or Share My Personal Information: If applicable in your state, you may request this via the contact methods below. We do not knowingly sell or share personal information in the narrow legal sense, but we honor applicable rights requests.

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Third-party sites & platforms

 

Our site may link to third-party websites or services (e.g., Thumbtack, payment portals). We are not responsible for their privacy practices. Review their policies before providing information.

 

 

International visitors

 

We are based in the United States. If you access our site from outside the U.S., your information will be processed in the U.S., which may have different data protection laws than your country.

 

 

Changes to this Policy

 

We may update this Policy from time to time. The “Last updated” date reflects the most recent change. Significant changes will be posted on this page.